{"id":2683580,"date":"2026-05-06T04:00:23","date_gmt":"2026-05-06T02:00:23","guid":{"rendered":"https:\/\/www.catamania.com\/jobs\/incident-manager-h-f\/"},"modified":"2026-05-06T04:00:23","modified_gmt":"2026-05-06T02:00:23","slug":"incident-manager-h-f","status":"publish","type":"jobs","link":"https:\/\/www.catamania.com\/en\/jobs\/incident-manager-h-f\/","title":{"rendered":"Incident Manager- H\/F"},"template":"","domaines_fonctionnels":[],"types_contrats":[13],"departements":[131],"class_list":["post-2683580","jobs","type-jobs","status-publish","hentry","types_contrats-cdi","departements-rabat"],"acf":{"job_metier":[],"job_agence":"0","job_date_publication":"21\/04\/2025","job_description_catamania_header":"Cat-Amania ","job_description_catamania":"<p>Cr\u00e9\u00e9e en 1999,\u00a0Cat-Amania\u00a0fait partie des ESN les plus comp\u00e9titives dans les r\u00e9gions o\u00f9 elle est implant\u00e9e et se sp\u00e9cialise sur des projets d\u2019envergure orient\u00e9s m\u00e9tiers : Banque, Assurance, Grande Distribution et Protection sociale mais aussi Energie, Industrie, Secteur Public.<\/p><p>En 2023,\u00a0Cat-Amania\u00a0c\u2019est 90,8 millions d\u2019\u20ac de chiffre d\u2019affaires, 1100 collaborateurs r\u00e9partis sur 15 agences en France et 6 agences \u00e0 l\u2019international : Maroc, Luxembourg, Canada et Suisse.<\/p><p>Aujourd&#39;hui, l\u2019objectif est de conforter le d\u00e9veloppement de nos agences et d\u2019ouvrir de nouveaux pays en Europe, conserver notre croissance pour atteindre 100 millions d&#39;\u20ac de CA en 2024.<\/p>","job_poste_header":"Le poste","job_poste":"<p>Au sein des \u00e9quipes R&#038;D Produits et CloudOps IT, Incident management supervise la gestion des incidents afin d&#39;assurer un r\u00e9tablissement rapide des services affect\u00e9s et minimiser l&#39;impact des incidents sur l&#39;activit\u00e9 de l&#39;entreprise.<\/p>\n<p>Les missions principales sont les suivantes :<\/p>\n<ul>\n<li>Gestion des incidents<\/li>\n<li>Suivi des incidents<\/li>\n<li>Communication et escalade<\/li>\n<li>Analyse des causes profondes (RCA &#8211; Root Cause Analysis)<\/li>\n<li>Gestion des priorit\u00e9s et des ressources<\/li>\n<li>Coordination entre les \u00e9quipes<\/li>\n<li>Suivi des performances et am\u00e9lioration continue<\/li>\n<li>Documenter les incidents et les actions<\/li>\n<li>Gestion des crises<\/li>\n<li>Formation et sensibilisation<\/li>\n<li>Reporting et analyse<\/li>\n<\/ul>\n","job_profil_header":"<p>Votre profil<\/p>\n","job_profil":"<p>De formation Bac+3 en ing\u00e9nierie, Dipl\u00f4me universitaire en informatique, vous avez une exp\u00e9rience de minimum 3 \u00e0 5 ans dans un r\u00f4le similaire.<\/p>\n","job_reference":"CARR01579","job_url_candidature":"https:\/\/join.catamania.com\/index.php\/page\/applicants\/command\/applyforjob\/vid\/610699\/bb\/1\/SiteId\/1","job_ville":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - 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